NetSuite's Customer Relationship Management (CRM) solution enables businesses to handle all their interactions with current and potential customers, partners, and suppliers from one central system. It ensures a smooth and continuous flow of information throughout the entire customer lifecycle. Gain a comprehensive understanding of lead, potential customer, and customer actions to provide more valuable information for sales, marketing, and service teams.
Experience the power of unified customer insights, capturing preferences, transactions, and interactions, empowering your sales, marketing, and support teams. It continuously delivers personalized and relevant experiences at every touchpoint. Seamlessly enhance the shopping journey through the integration of NetSuite CRM and commerce systems.
Empower your sales teams with instant access to prospect, customer, and order data. From streamlined sales processes encompassing opportunity management, upselling, and quoting, to sales forecasting, order fulfillment, and commission tracking, witness a remarkable boost in sales performance.
Empower your sales, support, and service personnel with real-time, up-to-date customer data. NetSuite's 360-degree customer view grants your service and support representatives enhanced visibility into customer needs, enabling them to deliver consistent service excellence across all interaction points.
SAP's centralized data management revolutionizes operations by enhancing customer, product, pricing, discount, and tax data optimization. This efficiency boost elevates employee productivity and encourages seamless collaboration, delivering unparalleled business advantages. Thus, you will witness growth like never before within a few weeks.
Cinntra has strategies that make it easy to succeed, ensuring you quickly start reaping the benefits of NetSuite in a predictable timeframe.
We follow a step-by-step approach with sales and cover everything in the customer journey.
So, you can enjoy a seamless experience from sales to service and support.
NetSuite Certified Professionals
Net New Implementations
NetSuite New Support Projects
NetSuite ERP Integrations
Build for NetSuite (BFN)
Simplify your marketing campaigns with our automation tools. You can target, create, execute, and track your marketing efforts effortlessly. Further, we make lead qualification and conversion a breeze. Keep tabs on what prospects are up to, and we'll let you know when they're ready to make a move. We hand them over to your sales team after meeting specific criteria.
Our integrated sales processes cover everything from identifying opportunities and upselling to managing quotes and forecasting sales. Your sales team will have complete visibility into every aspect of the customer relationship, including support requests and crucial details like contracts and inventory.
Get the insights you need with built-in reporting, real-time analytics, and customizable dashboards. Sales, marketing, and service teams can monitor their performance. Sales can track progress against goals, service teams can watch case trends and satisfaction, and marketers can dive into campaign metrics.
Set up processes for managing customer cases and inquiries. The customers can submit cases online, check their status, and continue the conversation. We also provide an online knowledge base to help customers find answers quickly.
Access and manage essential customer and sales information from your tablet or mobile device. You can handle daily tasks, like scheduling reminders, logging call notes, creating quotes, and submitting timesheets and expenses with easy receipt attachments.
Enjoy seamless information sharing with your partners. You get control over partner-focused sales and marketing, from joint campaigns to lead management and commission tracking.
Certainly, Cinntra is at your service to provide NetSuite Customer Relationship Management! Discover our team of experts who design efficient CRM solutions to enhance and simplify your business operations.
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View everything from online transactions to in-store visits to phone calls in one place. Get visibility into your pipeline and forecasts, and streamline the sales process with a unified quote-to-order, cash, and fulfillment solution. Streamline the execution of marketing campaigns across multiple channels and see results faster. Support teams can access customer information anytime, anywhere, to drive customer satisfaction and retention. Get complete forecasting into lead, prospect, and customer activity to better inform your sales, marketing, and services teams. Automatically manage sales and partner quotas and process commissions and referral bonuses effortlessly.
Cinntra has tried and tested methods to chart a clear course to success, ensuring swift business gains. Further, it gives a seamless journey to get you up and running on NetSuite within a predictable timeline.
Our intelligent implementations initiate the sales process and seamlessly improve the customer lifecycle. Thus, it guarantees a smooth transition from sales to services to support. It's a path to success you can rely on.
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Cinntra's NetSuite customization experts' commitment extends beyond offering solutions that helps businesses achieve maximum productivity.
Our team offers NetSuite customization explicit support during full implementation projects as well as through our managed service plans!
Enhanced NetSuite CRM Solutions to Upgrade Your Business!
Custom CRM fields allow you to collect business-specific data on various record types, such as tasks, phone calls, and campaigns in your CRM.
Some best practices include defining business goals, developing a clear plan, using a phased approach, testing the system thoroughly, providing adequate training, and getting support from a qualified partner.
When choosing a NetSuite implementation partner, you should consider the following factors: experience, great testimonial, and expertise.
The length of a NetSuite CRM implementation depends on several factors, including the complexity of your business, the size of your data set, and the level of customization required. However, most implementations get completed within 3-6 months.
The key steps of NetSuite CRM implementation are planning, data migration, configuration, training, and go-live.
The costs vary depending on the factors mentioned as software licenses, implementation fees, training fees, and data migration fees.
